"In the course of our last effort, you made a comment that turned out to be gold: you said something like ‘I believe this is a settings issue.' And then you and Tammy and I got on the phone and we adjusted some parameters/settings in the software and so far the results are excellent; we sent back a ton of product and my bank account loves it! And our ongoing orders seem to be nice and trim too. Yet our out-of-stocks are really no worse than before, so if there’s a downside, we haven’t seen it yet. Big thanks for correctly diagnosing what was wrong and helping us fix it! I’m thinking we’ll see more quick responsiveness to usage in our order points, so the value of that session is not really all here yet. Awesome stuff!"
Owner – PharmD – Donlon Pharmacy