Having a variety of medications on the shelf ready for the walk-in customer is as much an art as it is a science. “I didn’t want our service to suffer,” says Chris Schiller, Pharm.D., who co-owns the four-store Economy Pharmacy with his wife, Becky. The goal is to eliminate surplus while still having a variety of medications on the shelf to handle any patient need. “It’s really hard to do this and still keep your service level,” Schiller says. “But our service level hasn’t suffered,” he continues. “It’s just as good as it was before, and we have increased cash flow, which was really my goal — to operate more effectively.” Click here to read the article.